Security Department

Security RangersThe Buffalo Place Security Committee, which meets at Buffalo Place on the second Tuesday of every month at 8:30 a.m., is made up of the Buffalo Police, the NFTA Police, Building Owners/Managers and Private Security. Buffalo Place operates the SecureNet Radio System, in which 25 Downtown locations are connected. Buffalo Place Security also distributes crime statistics for the Buffalo Place District, supplied by the Buffalo Police Department. The Buffalo Place Rangers act as "eyes and ears" for the Buffalo Police and the NFTA Police. They strive to improve the daily safety of Downtown streets, parking ramps and lots for Downtown employees, residents and visitors. The program operates in partnership with the Buffalo Police Department, the Niagara Frontier Transportation Authority Police, Buffalo Civic Auto Ramps and the Downtown community to enhance existing efforts to create a more secure, attractive and user-friendly Downtown environment.


Buffalo Place Ranger Program

Need a FREE escort? Call the Buffalo Place Rangers at (716) 854-RIDE (7433)

Hours of Operation:
Monday - Friday from 8:00 a.m. - 11:00 p.m. (Escorts are between 3:00 p.m. - 11:00 p.m.)

What are the Buffalo Place Rangers? The Buffalo Place Rangers operate in partnership with the Buffalo Place Foundation, the Buffalo Police Department, The Niagara Frontier Transit Authority Police, Buffalo Civic Auto Ramps and the Downtown community to enhance existing efforts for a more secure, attractive, user-friendly Downtown environment. This initiative puts additional "eyes and ears" 8am - 11pm on the street to assist in identifying criminal activity as well as public safety and customer service concerns.

* If you would like Ranger posters to display or brochures for your employees, please call the Rangers at 854-RIDE

What can the Rangers do for you?

  • The Rangers offer after-hour workers in Downtown assistance to their vehicles, train stations or bus stops.
  • The Rangers are on hand to answer questions and give directions to Downtown restaurants, theatres, entertainment venues, parking and building locations.
  • The Rangers also provide a more secure Downtown area and their highly visible uniforms allow the public to easily identify them. All major office buildings are tied into the "SecureNet" Radio system. If you are in need of an escort, you can call your building's security desk to request a Ranger.

back to top

Outreach & Collaboration

Security Committee: The Security Committee meets on the second Tuesday of each month. Attendees include Downtown security directors, managers of businesses as well as Buffalo Police Officers, NFTA Police Officers, private security and building managers. They discuss security and safety issues as well as solutions.

SecureNet Radio System: Buffalo Place has a radio system through the Buffalo Fire Department Communications Division that allows various building security personnel to communicate any problems or suspicious activity between the different sites including the NFTA Police Department Dispatch Center. There are currently radios at 25 locations in Downtown Buffalo. The SecureNet Radio System has been instrumental in the apprehension of individuals involved in criminal activity within the downtown area. The Buffalo Place Security Department broadcasts a 9:00 a.m., 4:30 p.m. and 9:00 p.m. radio check and update every business day.

Community Police Patrols: The most critical element of enhancing the safety of Downtown is the presence of uniformed police officers. Proper staffing of personnel, hours and areas of coverage is one part of this process. Having officers walk, ride bicycles, motorcycles or ride in slower (i.e., more visible) vehicles such as golf carts, is the other.

Buffalo Police officers patrol the Central Business District weekdays at various times between 7 a.m. and 4:30 p.m. The officers also work with the Buffalo Place Security Manager regarding security issues that impact the downtown business community such as investigating leads that are brought to the attention of Buffalo Place by various businesses within the Central Business District. Numerous arrests have been made by utilizing this sort of community based policing.

You can also find the Transit Police very visible on the Pedestrian Mall. They have a diligent patrol between 3:00 p.m. and 4:00 p.m. when the trains are extremely busy with students.

Extra Eyes and Ears:
Buffalo Place gathers and distributes identifying information concerning criminal suspects to various security directors and officers within the Downtown area to discourage the presence of these individuals. Information and photos of known undesirables are obtained through the cooperation of local, county and state agencies and distributed to Downtown security personnel. The Security Department is a member of the Graffiti Hurts Task Force Committee, which identifies and compares graffiti activity in an effort to identify and arrest the perpetrators. Buffalo Place maintains a photo database of graffiti in the Buffalo Place District.

back to top

Special Event Support

The Security Department evaluates and coordinates security for Downtown special events such as the Downtown Country Market and Rotary Rink. They also assist as needed with other Downtown events. Off-duty Buffalo Police and security companies handle event security under the coordination of Buffalo Place.

back to top